HIPAA & CONFIDENTIALITY DISCLAIMER

JC Revenue Cycle Management LLC
Effective Date: 06 FEB 2026

JC Revenue Cycle Management LLC (“JC RCM,” “we,” “us,” or “our”) is committed to maintaining the confidentiality, integrity, and security of sensitive healthcare information. We understand the importance of privacy within the healthcare industry and implement professional standards to protect client information in alignment with applicable compliance expectations.

This page outlines our confidentiality practices and important HIPAA-related disclosures regarding communications through our website.

1. OUR ROLE IN HEALTHCARE ADMINISTRATION

JC Revenue Cycle Management LLC provides healthcare administrative and revenue cycle management services, including but not limited to:

  • medical billing and claims submission support

  • denial management and accounts receivable follow-up

  • eligibility verification and payer research

  • payment posting and reconciliation support

  • credentialing and payer enrollment support

  • revenue cycle consulting and operational workflow support

JC Revenue Cycle Management LLC does not provide clinical services and is not a healthcare provider. We operate as an administrative service partner for healthcare organizations.

2. HIPAA COMPLIANCE & BUSINESS ASSOCIATE STATUS

Depending on the services provided, JC Revenue Cycle Management LLC may function as a Business Associate to Covered Entities under the Health Insurance Portability and Accountability Act (HIPAA).

When applicable, we execute a Business Associate Agreement (BAA) with clients to ensure compliance expectations are clearly defined and supported. We maintain internal operational safeguards to support the secure handling of Protected Health Information (PHI) in accordance with contractual requirements.

3. PROTECTED HEALTH INFORMATION (PHI) NOTICE

JC Revenue Cycle Management LLC is committed to protecting Protected Health Information (PHI). However, our public website is not intended for the exchange of PHI.

Do not submit the following information through our website Contact Form or general email communication:

  • patient names

  • dates of birth

  • insurance member ID numbers

  • diagnosis codes or medical history

  • medical record numbers

  • appointment details

  • clinical documentation

  • any other information that may identify a patient

Once a formal client relationship is established, secure methods of communication and document exchange will be provided.

4. WEBSITE COMMUNICATIONS ARE NOT SECURE

While we take reasonable precautions to protect communications, website-based communication methods may not be fully secure.

By using our website contact forms or sending emails to our general business inbox, you acknowledge that electronic communications may be subject to unauthorized access and should not be used to transmit PHI or sensitive personal data.

5. CONFIDENTIALITY STANDARDS

JC Revenue Cycle Management LLC maintains strict confidentiality standards for all business and client information, including:

  • client practice operational details

  • payer portal access information

  • financial and billing data

  • administrative workflow documentation

  • patient information received through authorized channels

Access to confidential information is restricted to authorized personnel and is used strictly for service delivery purposes.

6. SECURITY SAFEGUARDS

JC Revenue Cycle Management LLC maintains administrative, technical, and operational safeguards designed to protect confidential information, which may include:

  • access controls and password protection

  • multi-factor authentication (MFA) when available

  • secure document storage practices

  • HIPAA-conscious communication workflows

  • minimum necessary access practices

  • internal documentation standards and audit-ready procedures

Specific safeguards may vary depending on the client’s systems and required workflows.

7. CLIENT RESPONSIBILITY

Clients and prospective clients are responsible for ensuring PHI is transmitted only through secure channels.

JC Revenue Cycle Management LLC is not responsible for PHI or sensitive information voluntarily submitted through unsecured methods such as general email or website forms.

8. NO CLIENT RELATIONSHIP CREATED THROUGH WEBSITE USE

Submitting a contact form inquiry or sending an email through our website does not establish a formal business relationship with JC Revenue Cycle Management LLC.

A client relationship is only established once a formal agreement is executed, which may include:

  • Service Agreement

  • Business Associate Agreement (BAA), when applicable

  • Fee Schedule and payment terms

  • Onboarding documentation

9. QUESTIONS OR SECURITY CONCERNS

If you have questions regarding confidentiality or HIPAA-related processes, please contact us directly:

JC Revenue Cycle Management LLC
Newport News, VA 23602
Phone: (757) 715-4995
Email: admin@jcrevenuecycle.com